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Businiess name:
B & O Espresso
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Review by:
citysearch c.
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Review content:
We live really close to here and used to go here all the time for meals, coffee, and desserts. The last two times we went the service went from bad to terrible. The previous time we went it was freezing outside and we were seated in the bar for dinner pushed up against the outside door. During dinner our waiter pushed around me and opened the door, letting in bitter chilly air, right on me as he went outside to smoke. We tried again the other day for breakfast, I took family there from out of town and was so embarrassed, the waiter right off the bat acted like he was terribly inconvenienced to be waiting on us. I have worked in customer service for 12 years and would never act like that, I would be fired. He did not come over once to ask if we needed anything. I had to track down another waiter to get something. While leaving. we even left a good tip, I said ""thank you"" to our waiter and his response was ""um hum."" I used to love this place with its delicious food and French decor but even the waiters in France are not anywhere near this snotty. I'll never go back.
Pros: great food
Cons: unbelievably rude waitstaff
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