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Businiess name:
Carolina Bridal World
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Review by:
citysearch c.
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Review content:
I recently made two trips to CBW and both were very pleasant. The first time I was with my mother and we picked out my wedding dress. I had previously had been to several shops in the Raleigh area the previous day and had a range of customer service. could not find the dress and was frustrated with lack of desire to help. At CBW, they were very helpful, let me pull from the racks what I wanted as they stacked them in the room. They even let me pick a few extra (usually a 5 limit at a time) as I was so happy and excited. They gave me just enough help, they were not pushy but stepped in when ever I needed a hand in and out of the dress. They fluffed the dress as we looked at it and answered all my questions. It was a very pleasant experience. The offered opinions in a helpful and non pushy way. The second time I went with MIL and a bridesmaid to try on dresses. They were busier this time but let us take as long as we wanted. They even let me stay in my wedding dress quite a while as we matched up bridesmaid dresses to it, very politely asking twice if they may have it for another bride ""when your done with it, no rush"". And even better, they let you take pictures. I was able to go home and continue to see me in my dress and compare to bridesmaid dresses we found. They were so helpful and very nice. And their prices were even better than other stores in Raleigh where I had seen the same dress. I only just ordered the dress so I will write again at the end to see how the service continues.
Pros: Let you take pictures, excellent customer service, huge selection
Cons: tad far
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