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Businiess name:
Bel-Air Camera Superstore
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Review by:
citysearch c.
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Review content:
Snotty, condescending customer service. Web pricing much less than in-store. When I called, the difference was $120 on a $400 lens. What was I thinking?! I get lousy personal service and a hundred free prints for the extra money! Wow, I guess I'm just a dumb customer. Shipping choice on web is only 2nd day air or faster, even if you're in the same county and ground is faster and cheaper. Don't bother asking about other shipping options, they'll make you feel like an cheapskate. If they get defensive when responding to inquires about pricing variances between the web and in-store, then they should raise the web price and lower the in-store price and make them the same. Give more shipping options and not try to make up a low web price by jacking up the shipping price. It would make them look better and they wouldn't have to get defensive.
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