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Businiess name:
Bel-Air Camera Superstore
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Review by:
citysearch c.
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Review content:
I went onto Bel Air's website to look for a specific lens. Found it and on the site, it was quoted as 70 dollars. Since I'm local, I drove in the middle of rush hour to Westwood to get the lens. When i got to the store, I discovered that the lens is not $70 but actually $109. I asked why their website said another price and he snobbishly said ""oh, that's the website price"" and I asked what the difference was and he said ""because you get service here and you can play with it."" First off, what service!? I stood there waiting and when he was done with a customer, he stood there and ignored me! I had to motion to him that I needed help. And secondly, for someone who already knew what they wanted, that was a BS line to use regarding playing with the product. All was doing was making sure I wasn't going to take something broken home. It's not like I ask what his opinions were on certain lenses. I will NEVER set foot into that store ever again. Talk about false advertising!!! And as a foot note: While doing my research for the lens in prices, this placed ended up being the most expensive place to buy anything. Buyer Beware.
Pros: none.
Cons: customer service, false advertising through website.
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