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Businiess name:
Honda of Serramonte
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Review by:
citysearch c.
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Review content:
i will never be a customer at Honda Of Serramonte ever again. they provided me with the worst service i have ever received. i was a repeated customer until this guy named BRAD REID ruined my perspective of their services. i went to Honda to get my seat belt changed and when i got back to pick up my car, there was a crackk on my windshield. Out of curiousity, i asked BRAD what happened to my windshield and he said we didn't do it angrily. then he took a pen and started pointing out all my rock chips on my windshield. He just gave me so much attitude when i just simply asked what happen. i wasn't expecting them to pay for it or nothing, i just wanted to know what happened. then i talked to the service manager and he was also giving me attitude. ALL I WANTED WAS A SIMPLE APOLOGY AND SOME DISPLINARY PUNISHMENT. then i went to talk to the general manager and he KNEW that it was their fault, but he did not even do anything. he said he was going to have a ""TALK"" with BRAD, but all they did was laugh about it inside while we were still outside watching them. they gave me the worst service and i would NEVER go there ever again. BAD SALES BAD SERVICE. *****ONLY THE PARTS DEPARTMENT HAVE THE BEST CUSTOMER SERVICE.***** \r
\r
P.S. if you guys ever need service, go to Honda of San Francisco and look for a guy name Aaron. he gave me the BEST customer service and treated me with respect.
Pros: PARTS DEPARTMENT - BEST CUSTOMER SERVICE
Cons: SERVICE DEPARTMENT - WORST WORST CUSTOMER SERVICE
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