Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Michael Holley Chevrolet
|
|
Review by:
citysearch c.
|
|
Review content:
Because of character limitations, I will keep this review brief. If you would like more details, feel free to email me. \r
\r
After two attempts at contacting Michael Holley Chevrolet online, I called the dealership's ""Internet Sales Department."" The receptionist took my information and assured me someone would call. The next day (nearly 24 hours later) someone emailed me with a number. I immediately called it and the sales person advised me he was out of the office and would call me back shortly. I never heard from him again. \r
\r
I did finally get in touch with a sales person (about a 2005 Pontiac Aztek). He was friendly and knowledgable and invited me to come down and test drive the car. He also apologized for the lack of contact and vowed to stay in touch. I also told him I had to drive a very long way and to please call me if anything came up. Having not heard from him, I rented a car and drove over an hour from Winter Park to Lakeland. \r
\r
When I arrived, the salesman was paged and he came to help me. We went to the service desk to get the keys and the sales manager said the Aztek had been sold. I informed the sales manager that there must be a mistake; that I had rented a car (cost: approximately $50) and driven over an hour to see this car. Rather than apologize, the sales manager became very curt and abrupt, saying things like, ""Look, I have a right to sell this car whenever I want,"" and ""Maybe someone else could afford to get her sooner."" \r
\r
When I asked to speak with another level of management, I was directed to a guy who listened to my story. When I told him that I had never had problems getting someone from any other dealership to return my call when I wanted to spend thousands of dollars he said, ""I take personal offense at that."" Again, there was absolutely no offer of even the slightest apology.
Pros: Good selection
Cons: Rude, arrogant, disrespectful staff. No knowledge of vehicles in inventory. The worst sales experience I have ever had.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|