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Businiess name:
Tursi's Soccer Supply
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Review by:
citysearch c.
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Review content:
This is our first experience with purchasing a jersey for our pre-school age son. We visited Tursi's only to find out that they were out of the XS (all on his team are 4 years old) sizes he would need. We were told we'd be called when they gotmore in later that week and they took our cell phones/names, etc. A couple days went by with no call so we went in only to be told they were already sold out & we could have a small (size 8 for a 4 year old would be a dress). For a store that is the ""only game in town"" and experts in local soccer clubs - it surprises me that they a-would not stick to this ""list"" and b-don't realize that they should probably stock up the week before games start. Do not tell a customer you are saving them a jersey & will call those on this list when you get them and then don't - and THEN, tell you that you don't ""Hold"" them when you go in after not getting a call. The lack of empathy, communication of options, and just bad attitiude of the individual working (at least today) leaves a bad taste in our mouths. Safe to say we will do what we can not to go back. Very frustrating experience, bad customer service.
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