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Businiess name:
Rocky Road Outfitters
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Review by:
citysearch c.
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Review content:
Geez, where do I start? Took over a month to receive SOA/OTT kit for a CJ7. Gave me one runaround excuse after another. Blatantly lied to me about shipping dates. Bought a diff guard from them on eBay - that turned into a huge mess as well. I had to dispute the purchase with PayPal for a refund. I finally got the SOA/OTT after many phone call and emails and three seperate shipments just to discover that I have to modify the rear spring purchases to work with my CJ. They take a few shortcuts as well such as brake line extensions instead of extended lines and you have to reuse the rear spring plates as well.\r
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I'll be polite - terrible experience all the way around! And they did little to nothing to keep my business. And all of this after having spent $1600!! Do yourself a favor, invest your hard earned cash elsewhere, that is, unless you enjoy headaches and aggravation. There are lots of alternatives.\r
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UPDATE:\r
If you do a seller search on eBay you'll see they've made their feedback private - you can no longer see all their negative feedback and their subsequent terrible reputation. They've also opened a new eBay account: rockyroadoutfitters_4x4. They've started over with 0 feedback and, of course, this feedback has not been made private. Just another way for Glenn Wakefield to dodge responsibility, accountability and to deceive customers. You've been warned....
Cons: Terrible work ethics, not truthful, misleading
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