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Businiess name:
Access Car Rental
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Review by:
citysearch c.
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Review content:
I called 3 different companies to find the best price for my trip to Niles, OH and Access gave me the best price. They were very friendly on the phone and when I went in to get the car. Thats where the good part ended. I told Billy where I was going, how many miles it was and what i needed to do in Ohio. He looked it up online, printed stuff off and told me my miles would be fine. I left on my trip in a dirty tiny white piece of crap car that had no power to it at all and had to be refilled every 200 miles so my 9 hour trip took 11 hours and then I get back after being on the road for 3 days and they are telling me I owe them money! This DipS@#$ only gave me 900 miles to get to niles! 595 miles + 595 miles = 900? my 3 year old can tell you thats not right. I was outraged and had them call corprate and the gentleman there told me I signed the papers I will have to pay. I look at the paper to see where they had put the 900 mile limit and it was printed over words that were on the paper and I couldnt even read it. It wasnt told to me when I got the car and all they said was I will be fine. I promise you none of my employees or my patrions will EVER rent from this 3 ring circus.
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