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Businiess name:
Cha-Cha's Cocina Mexicana
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Review by:
citysearch c.
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Review content:
This has got to be the worst experience I have ever had at a restaurant. We had to order our drinks twice and they were incorrect when they finally arrived almost 15 minutes later. Our food was ok, but my daughter was never given her Sunday, which was part of her kids meal. When we tried to pay the waiter noticed that we had a coupon for $10off a bill of $100 or more (Our bill was well over $100 with food and drinks), it took him over 20 minutes to bring our final check out to us. By this time 2 hours after we arrived we were all ready to leave and had been standing by our chairs with payment in had. The waiter left the final check and did not return. We requested from the host that we be able to pay our bill, he said only the waiter can ring us up. So we waited again, this time we went to the host again and requested that a manager ring up us. When we explained to the manager what happened her response was ?Well that is what happens when you use a coupon.? You have got to be kidding me!!!!
Cons: Poor service, rude management, slow response, incomplete orders, wrong order
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