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Businiess name:
Lenscrafters
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Review by:
citysearch c.
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Review content:
Going to lenscrafters has been one of the worst experiences of my life. I pride myself on my consumer choices and i truly believed you get what you pay for, until now. I spent 650.00 on a pair of glasses and the frames broke in 6 months. They were not stepped on or traumatized in anyway, they just fell apart one day. The store manager said the best he could do was sell me another pair of frames for half price. This is not acceptable, I know they are charging huge premiums and make a killing off of every pair of glasses they sell. A premium product should be covered by at least a 1 year warranty regardless yet when their product failed to perform they just said oh well we can sell you new frames and make a little less money than we did last time. If you want a company that stands by their product then don't go to lenscrafters. Wal-mart has a better warranty on their piece of crap glasses.
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