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Businiess name:
Lili Bridals & Formals
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Review by:
citysearch c.
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Review content:
I was not impressed with Lili Bridal. Maria was amazing and made my experience much more worthwhile, but if she wasn't there it would have been miserable. If you do go to Lili, be sure to request Maria. I tried out many shops and just happened to find the dress of my dreams here, so I stayed put. The alterations on my simple dress cost $450, plus they charged an additional $175 to press the dress -- but I was told in the beginning that the pressing was included in the alteration charges. I ended up disputing the charge and Lisa 'absorbed' the pressing charges to keep me happy, which I am very appreciative of. I was quoted $350 in the beginning and it ended up being $450 because of 'extra' work. Look at my dress -- only minor beading at the top! Nothing fancy! Anyways, that part of my transaction was really sketchy and it seemed that they must increase the alteration charge a lot, as they were very vague about things.\r
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I guess it's an okay place if you are looking for an 'okay' experience. The sitting area is drab (old couches) the fitting rooms are super small and the staff is not very professional in my opinion. They only have one pedestal to stand on with a full length mirror (they have two, but one is used for the alteration station). When I was there, along with 6 other brides it was so crowded that you had to wait in line just to get your turn at the big full length mirror. It's annoying to wait your turn when some brides stand there for over five minutes. When you're trying on three or four dresses, those five minute wait times add up and make it a less fun experience. They only have a few rooms, so be prepared to wait!! And be rushed!!! The consultants were helping two girls at the same time, which is not a very personalized experience. \r
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I was also told to order my dress in a size 14, when I tried on the size 12 and it fit fine. Seems a ploy of theirs to add additional alteration charges.
Cons: small rooms, staff not professional, in the valley
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