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Businiess name:
Cafe Biaggio
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Review by:
citysearch c.
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Review content:
I showed up at mid-afternoon when they had 3 tables in the entire restaurant. I wanted a iced latte coffee to take with me on the way back to work. The host told me that the only person who could make it for me was the one waitress who was working at one of the tables. \r
\r
This Waitress lingered at her table as she was facing me ten feet away chatting someone up for about 10 minutes. I meanwhile am looking right at her because I'm in a little bit of a rush. Once she gets behind the counter rather than talking to me THE CUSTOMER! she asks the host if I've paid yet!!!!! Now mind you I showed up to this place in a very nice black suit its not like I seemed in any way not their clientele. They didn't ask me what kind of milk I wanted and when the Waitress finally came to give me my drink it was 6 oz in size. The bill including tip was $5. When I mentioned this to her she looked blankly at me and said it was the only size as if she had never heard of the word customer service!!! In the realm of things this is a small complaint but I get so tired of wasting my time and money on places that don't cater to their customers. It would have been easy for the host to suggest someplace else or get the Waitresses attention in a timely manner. It also would have been easy for Waitress to actually talk to me before she prepared the drink. She could have easily communicated with me about the drink before making it instead of making me wait an excess of 20-25 minutes. Little things count! My business will not be repeated!
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