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Businiess name:
Car Shack
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Review by:
citysearch c.
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Review content:
As we were looking for a car, we came across their site over the internet. We found a car that we were interested in, so we decided to stop by the store. At first it seemed the customer service was ok. (note: not one of the representives has a computer on their desk?) We ended up getting the car and so far the car seems to be a lucky deal. They are unorganized, have no form of management and have young kids running their office who are disrespectful and unprofessional. they asked me for another form of payment after I had given them a check and ended up having bothe forms of payment in their possession and wouldn't give me back my check saying they didn't believe I had the funds in my account and refused to give me back one of the checks. After I threatened to call the police they finally gave it back. Then a month later when the temporary license was about to expire they told us to come the next day for the permanent license. When we called they said they still didnt have it and could do nothing for. We asked for an extension on the temporary license because it was about to expire and they refused. After calling several times, they finally gave it to us. Like I said before they are not customer friendly and are only looking for a quick sale and could care less aboout your shopping experience. In addition another gentleman who purchased a car there came back to the store p*ssed off after finding out the car he bought was a totaled car that was put back together with various parts.
Cons: Horrible Customer Service, Unprofessional
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