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Businiess name:
Cafe Bizou
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Review by:
citysearch c.
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Review content:
WORST CUSTOMER SERVICE EVER!!!!!\r
The hostess and manager were so rude that I was shocked!! I called several hours before arriving at the restaurant, and the person on the phone told me that there was no reservations for the time I wanted, but walk in-s were were 20 minute wait. When I arrived at the restaurant the hostess accused me of lying and said that she was answering phones all day, and that she never said such a thing (likely took back their word because it was busier). She said the wait would be 2hrs!! She was extremely rude and never apologized, or asked who I spoke to. The manager was even more shocking. Instead of apologizing, he told me that the hostess had a hard day, and that I shouldn't be mean to her! I couldn't believe my ears, they don't know anything about customer service. I will never be eating there again, and will be telling all the people I know never to eat there as well. I left that night, without eating there, and felt very disgusted.
Cons: Shockingly rude customer service
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