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Businiess name:
UPS Store
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Review by:
citysearch c.
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Review content:
TERRIBLE!!!!\r
\r
Do not go here. I was shipping a gift to a client and picked out my package to ship in and while I was filling out the address for the sticker the woman stuffed my gift in the box and sealed it. I let her know that I had a letter that I wanted in the box as well. She said okay and tore it open on the side so i could put the letter in. \r
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I looked at the tear and it really looked like a package that had been knocked around and not very professional at all being torn open in the middle with a big piece of tape over it. I asked if I could use another box and she (Sue was her name) said ""sure as long as you pay for both, since you asked me to open the box"". I told her that I never asked her to seal it. She said sorry that's the way it goes. I said fine, just ship it and asked her name so I could do a complaint on yelp. \r
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After thinking about this for 15 minutes, I decide I'm not going to trust them to mail my package since it cannot be tracked and I'd just had an argument with an employee I didn't want to risk losing an $80 gift in the mail. I came back and said I want to cancel my transaction and will pay for the box but not the shipping. \r
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The store manager (name Mano, Indian woman) says she is not able to issue refunds for standard mail orders. She can refund anything but that. I told her fine, you want to save $6.00 from a customer, I'm going to blast you on every site online i can find. \r
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