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Businiess name:
Midwest Dental Eagan
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Review by:
citysearch c.
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Review content:
I made an appointment with Midwest Dental in Eagan after getting a groupon. I was told the initial visit would be approximately 1 1/2-2hours and I made the appt. 3 days before my appt, I was called by a appt scheduler saying they needed to reschedule me. She berated me saying they had left many voicemails for the last week trying to reach me. This was just not true, I had not missed a single call/I checked my voicemail and had not had a single call from them. I rescheduled my appt with them, this time they told me it would only be a 1hr visit max, they had shortened the visits because of the Groupon. I went to my appt, and was given paperwork etc. After I gave the front desk person the paperwork she informs me I missed my visit. I told her that someone called me and rescheduled my appt. She informed me that was not true, and she could not get me in. Then told me her computer was down, so I would have to call to reschedule my appt. Yeah, right. After this horror story, I refunded my groupon and am moving on. Absolute horrible customer service, no wonder they needed a groupon!
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