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Businiess name:
Econo Auto Painting
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Review by:
citysearch c.
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Review content:
This is a copy of the complaint I submitted to the Better Business Bur.:\r
\r
I first contacted Econo to paint my truck, the manager first told me a price of $300.00 when i brought my truck in he told me that it would cost more because of the size of the truck, he raised the price to $600.00 but later lowered it to $550.00, I said o.k. but I wanted it to look good when it was finished- he affirmed that it would look good when they where finished. I called the next day and the manager told me to pick up my truck that it was done. I got a ride to pick it up and it was not done, the whole truck was still taped up, they had painted over my running lights and over sprayed my windows at some places, But this is not what?s upsetting me, The paint was only lightly sprayed and you can see the underlying color in spots. it looks like they painted it with spray cans or something. I had the manager come out and look at it and he said don?t worry that they would fix it. Bring it back Saturday 08/25/07 at 8:00 am\r
When I finally made it from Lakeland to Winter Haven it was later that 8:00 am he said that he could not paint it because his guys where working on other cars that i would have to bring it back the next Saturday(9/1/07) I said o.k. and felt i was getting the run around. I called Saturday at 7:30 am and spoke to the manager, and he said he had not realized that it was a holiday weekend and that I needed to bring it in Tuesday (9/4/07) I dropped off the truck last night (Mon.) so that he could not say that I had it there to late( he would not let me leave the truck there any of these times, and this is a small truck, a 1 ton like an ice cream truck.) so this morning my father was there at 8:00am to drop off the keys to the truck, and the manager said that he did not speak to me and that he would not paint this truck today that I would have to bring it back this Saturday if I wanted it done, I told him I would contact the Better Business Bur. and he said he did not care.
Pros: They do paint cars- just not mine I guess.
Cons: Still trying to get work done....
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