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Businiess name:
Armor Roofing
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Review by:
citysearch c.
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Review content:
On July 17,2012 we suffered major damage to our roof, gutters and front storm door from a bad storm. One of Armor's sales reps stopped by after the storm and ask to look at damage and stated the damage would be covered by insurance. we at that time set up appt for insurance adjustor to come out and assess damage, Armors rep was present at same time. Insurance Company agreed that all damage was covered under our policy. The Rep also advised that for every referral we gave them that they got a contract on we would receive a 250.00 referral fee. well Armor did get out pretty quick and put a new roof on in 1 day. we waited almost 9 weeks for the gutters, after the gutters were finally replaced, we had to have the rep come back out and inspect them because they were not placed on properly. The rep did have the gutter supervisor and crew come back a few days later and fix them correctly. \r
now for my front storm door. They sales Rep sent a subcontractor out to get measurements, at this time we were told the storm door not only had to be replaced so did our entire front door assembly which included 2 windows on each side of our big front door, that this would have to be built to specs. weeks went by and we were told the door was being built, again we were told by Armors representative and contractor the entirety of door would be replaced just like the old one, we ask if they were going to paint the frame and door also and they said absolutely, it will be just like the one we replace. \r
during the course of all this my elderly neighbor had storm damage to her home, she too waited for 6 months after being lied to over and over. after extensive resaearch and aggravation my neighbors grand daughter decided to investigate the company as well as the contractor who might I add just so happen to be on probation of a convicted felony, supposedly for scammimg. Now why would a supposed prominent business contract felons?\r
we were finally sent another contractor to do the door replacement. This young man found our door unit had not even been ordered to be built after we were told the company tried to deliver to our house. so we waited another 2 weeks for the door unit to be built. The door finally was replaced with the new storm door ALSO but guess what Armor didnt repaint the frame and front door, they stated it wasnt in the contract price, Now need I say how angry I became after numerous calls to Armor and speaking to several so called managers, I was told the door would be replaced then 30 mins later I was called by one of the other mgrs who also stated he was one of the owners and owned a percentage of the company. he advised they would paint the door but I needed to go out and get color sample myself and instructed me to go to Lowes. He said it wasnt in the contract to paint they were only to install. Now tell me why would insurance companies pay to have something repaired and it not be put back the way it was. I have never had so many problems and been lied to in all my life. I was also told they dont do referral fees. LOL, now who would have thought they really do after all the lies told from day one. almost 6 months later we are still with incomplete work, we are going to pay someone to paint and rest assured the insurance company had been made aware of broken promises and incomplete work as well as I now have started a complete investigation on this company. I will say this if anyone should approach you affiliated with Armor Roofing, please be aware...FRAUD, LIES and Cheating is their agenda.\r
let alone they the so called percentage of the company owner is rude and pathetic.
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