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Businiess name:
Damian's Expert Tailoring
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Review by:
citysearch c.
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Review content:
I've been using Damian's for years. Literally. I went in the other day to have jeans hemmed. I had one pair ready and was planning to have 3 more pairs hemmed if they had heels I could borrow. I've had all my jeans (and dress pants and dresses) adjusted or hemmed by Damian's for at least 6 years from what I can remember.\r
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However, ever since a short little guy started working there (also at least a few years now), service has gone down. This last time was too much.\r
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The short guy quoted me a price for jean hemming. He said $10 for regular hem and $18 to preserve the jean hem. When I asked if prices had changed, he pretended like he didn't understand. Then when I tried to ask if I can get a jean hem without preserving the faded jean hem I had, he quoted the price again... continuing to act like he didn't understand me. I told him I had more jeans to get hemmed and that I would need to think about the price. Then while I was in the dressing room, he went to the back and recounted the story of what I asked (to Damian I think) in perfect English. He was making fun of me and I understood all of it. When I came out, I told him, I've been a customer here for a long time and that he was rude to a loyal customer. He told me that I shouldn't come back there. I agree.
Pros: Consistent quality of work
Cons: Forgotten who the customer is
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