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Businiess name:
Fort Rapids Indoor Waterpark Resort
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Review by:
citysearch c.
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Review content:
We visited this place a couple of years ago and found it enjoyable. I was very disappointed as to how it has deteriorated in such a short time. We arrived around 8 pm, no heat in the room (heater broken), maintenance promptly fixed it, he was proficient and friendly but his appearance was unclean and harried. We ordered room service; my son had a fountain drink which tasted moldy. Hot water for the showers, just don't turn on the cold at all and you will be ok. There was a loud drunken debaucherous party in the lobby area till well past 2 am. We went to the restaurant in the morning, it was filthy. The Water Park was a ZOO. When the pool opened at 10, there was a pack of roughly 50 unaccompanied minors (12 and under) waiting to get in. The attendant made an announcement to the crowd of kids pressing at the door to go back to their rooms and get their parents. None did, and 2 minutes later they let them all in unaccompanied anyway. First thing in the morning the park was enjoyable, as the day progressed things rapidly deteriorated, line jumping was rampant, out of control kids and adults in the lazy river which I would call the crazy river, the older kids play pool was not safe either, the water temp was not conducive to all day play, locker room was not maintained during the day at all. The infant pool was safe, basically because it was well policed by parents. From my observation, they are cutting corners by dropping the water temperature a degree or two, the place is (under) staffed and run by very young overwhelmed employees who are doing their best but have no back bone or idea of how to properly manage a family friendly resort. The place is out of control and the locals know it. Fort Rapids is party central I would not say this is family friendly place to take elementary school aged children.
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