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Businiess name:
E & R Towing
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Review by:
citysearch c.
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Review content:
This company owns a lot in down town Tempe next to the Jack-In-The-Box where they say it is for customers only. Even if you eat there and then leave the lot for a few minutes they hire somebody to sit in the parking lot to call the near-by waiting tow truck to get your car before you can get back. I left the lot for only 10 minutes and they already had my car towed. Aside from sitting like vultures to prey on your car, they also have a cab driver in on it that is waiting to take your money to drive you to the tow yard. The lot was empty, not as if I was taking a space of another customer, the whole thing is a scam to get money.\r
Once I got to E&R's tow yard, I was met by a very rude young man, Skyler, very unprofessionaly dressed, who would not answer any of my questions. I asked what price it would be to get it now, and what price it would be if I got it later. Instead of answering me, he harshly told me that if I wanted to know that I should go home and look it up online (I checked later and I couldn't even find a website). Otherwise, I needed to just pay him $140 to get my car. All the while he had two female friends in his trailer who were laughing at me. They clearly did not work there, and it apperared to me that they had been drinking. I stepped outside, thinking that Skyler might treat me with respect if he weren't trying to impress his girlfriends, but they followed him out to peek and laugh. He continued to not answer my questions so I asked him if he could please stop being rude and he started swearing at me. He finally told me it would be $20 cheaper to get it in the morning (no late night fee), so I tried to make an appointment for the morning. He obviously did not want to come back in the morning and told me that $20 isn't a lot of money, not being sympathetic at all. I started to leave and he finally dropped the price to save himself time so he would not have to come back- not for my benefit. They clearly do not care about anybody but themselves.
Cons: where to start?
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