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Businiess name:
Shawnee Mission Kia Used Cars
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Review by:
citysearch c.
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Review content:
I had an absolutely terrible experience trying to buy a car from Shawnee Mission Kia. Finding an acceptable vehicle and agreeing to a price were not an issue. However, financing, communication, and honesty are areas in which this dealership needs great improvement. First, the staff (I will not identifiy individuals in this forum) did not call when they said they would. I was forced to initiate every phone conversation, after waiting at least twice as long as I was told I would have to for a response. Second, the finance officer submitted an incorrect amount for the loan, and when I was approved, we were left with a $3000 gap between the price of the car and the loan amount. I wsa able to come up with that $3000 in cash to facilitate the trade, but then I was presented with the final problem. The manager decided to reduce the amount they offered for my trade in by $2000, leaving me with another gap to fill. At this time I was forced to withdraw my offer for the vehicle. Save yourself a headache and stay away from Shawnee Mission Kia. If you want a Kia, which is a good car, visit Olathe Kia, Jack Miller Kia, or Independence Kia instead.
Cons: Inaccurate/Dishonest communication
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