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Businiess name:
Shawnee Mission Kia Used Cars
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Review by:
citysearch c.
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Review content:
I first purchased a Kia Sorento from Shawnee Mission Kia in 2007 and had a very good buying experience. When I started looking to trade my car in for a new Kia Sorento, I initially started my relationship with salesperson Bonnie Smith online. I explained my situation (being upside down) and looking for a lesser car pmt. Bonnie was informative and patient with my constant babbling of my credit scenario. About 3 months past and I was ready to come and look. I contacted Bonnie again via email on their website as I had found a used vehicle I was interested in. I went into see Bonnie and after looking at the inventory and my finances, both Bonnie and the finance dept suggested a new 2009 Kia Sorento as the rebates would bring down the price of the car. I found a beautiful car and they worked very hard to get me arrangements that fit my budget. I left very happy!! 3 months later, my new car was stolen and totalled. I was in the market again. I called Bonnie, explained the situation and she and the finance department took good care of me. I wanted another 2009 Kia Sorento but this time wanted a used one. Bonnie helped search for one and when I went to look at them, they had 9 for me to choose from! All delivered to their site in about a week. I got a great deal, low mileage, and extended warranty and again have my beautiful Kia Sorento with a much less costly pmt!! Bonnie and the finance team helped me turn a disaster into a very good car buying experience. I would encourage anyone who wants to be treated fairly and with compassion....you aren't just a number there...to go to either Shawnee Mission Kia or Shawnee Mission Kia Used Cars. They work closely together and do what is best for the customer. I'm very grateful to Bonnie and Chin for helping me, yet again, through a difficult time.
Pros: Knowledgeable Sales and Finance Employees
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