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Businiess name:
Malee's Thai Bistro
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Review by:
citysearch c.
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Review content:
I made a reservation for 8 people at 7pm, we arrived 15 minutes before and we were not seated until 7:15pm. The manager sat us and advised us that they are going to treat us as VIP's due to the misunderstanding. Our waiter was prompt at first but didn't notice that we didn't even have menus. We had to go the hostess and get menus our selves. Then we ordered when the waiter came back, we ordered appatizers, sushi and regular Thai food. Our appatizers came out in about 30 minutes and the waiter advised that they are about 2-5 minutes behind, so we are like no big deal. Every time I needed a refill on my soda I had to flag down the waiter and ask for a refill. Next thing I knew I looked at the clock and it was 8:45pm and we still have not recieved our entrees. We asked for the manager and about 5-10 minutes go by and no manager. So we got up and looked for the manager. We advised the manager about the situation and we stated that we would pay for what we had and that we didn't want to wait any longer for ouir food due to the time was now 8:55pm. There were 2 other tables that had 4 people at each that were sat about 20 minutes after us and they both received their food and one of the tables even paid and left and we still had no food. The manager finaly came with our bill and it was $100.00 they only discounted 10% of our bill. I am very displeased with my whole experince and I can guarntee you that we were not treated as VIP's as promised.
Pros: Drinks are good
Cons: We never got our food after 2 hours of waiting at the table.
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