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Businiess name:
Cha Cha Cha
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Review by:
citysearch c.
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Review content:
I went to Cha Cha Cha for the first time about a week ago, and just loved the J Chicken. Anyway I almost passed up the building, as I thought it was a run down shack, it almost looks abandoned. My family and I (husband & child) walk in only to have the host tell us that we didn't have reservations. The place wasn't full (they had plenty of seats available), but the host told us that we needed to wait until he had a table ready for us LOL. After about 15 minutes of waiting the host told us he had a table ready, follow him. We didn't have far to follow, heck I could see the front door from our seat. \r
Okay so our server came to our table, handed us menus and walked away from the table without saying a word. 5 mins later he resurfaced asking us we would like some drinks. We ordered a martini, and an adios, only to find out they don't have a full bar. So instead of drinks we just figured that we would order our food. We had the J chicken, this mango like chicken (great), and for the kid we got pancakes. The pancakes were HORRIBLE, in fact they were the worst that any of us had ever tasted. They were really dry and had chunks of apple through out. When I explained to the server that these pancakes would just not do, and that I would like to have them removed from my bill, he got an attitude. Of course we spoke to the manager, who acted like he could care less if we liked the food or not. He asked how everything else was, and we told him the pancakes were the only thing that we had a problem with and that again we would like this item removed from our bill. He didn't want to remove it from the bill he kept asking is there anything else we could get you, maybe we can make you some more.We told him no thanks. He apologized and in less than 2 mins he was back with our bill, pancakes removed and an additional 30% removed. I really wish that we had had a better time, and better service, because the J chicken was FANTASTIC! I guess I'll have to order to go LOL
Pros: Great Jamaican Chicken
Cons: Service
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