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Businiess name:
Talis Management Group INC
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Review by:
citysearch c.
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Review content:
Talis used to be decent... what happened, I will probably never know. The last year has been awful. You cannot get good service when you have a new account person, new administrator, or new manager every month. I called and was asked by the person assigned to my neighborhood, ""Is that neighborhood townhomes or single homes?"". The receptionist is rude and puts you through to voicemail after snapping at you. I swear, you can call every person on the list from the automated phone system and they will all be on voicemail. When someone calls you back, it's someone different from the month before. I have asked the board to change as soon as they can, but they have a contract for 2 years! The admin girls who call you back are usually friendly but know nothing- not about the neighborhood or about the things they should know about to do that job. I am very unhappy with them and hope the board will agree to go back to the company we had several years ago. They changed to Talis to save money, Talis then raised prices a lot, and now we don't even have good service. To be fair, in response to one of the other comments, Talis isn't the one fining you- that's your board. Go to your board meetings.
Pros: Mostly friendly people
Cons: High turnover rate, lack of expertise, high price
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