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Businiess name:
Prime Time Lube Express
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Review by:
citysearch c.
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Review content:
yesterday i went to prime time to get a safety inspection and an oil change. i realized today that my insurance card was not in my car, i placed it on dash for them, and proceeded to call them. the kid that answered the phone told me that he destroys items like that every night so no one can steal my information and that i can contact my insurance company and they will fax me another one. i am beside myself wondering what information on my insurance card is that important. i told him that it is not my responsibility to do this because i dont have the time and do not have a fax machine. he told me that if i wanted to be rude he was gonna hang up on me!!! this is the same kid i had to listen to talk about a redhead at a local home improvement center while waiting outside the garage door. i upgraded to a synthetic blend oil and have gotten all of my oil and safety inspections at this location since i have lived here for the past 5 years. the ""manager"" got on the phone and was completely apologetic and told me to come down and he would take care of everything including the fax. that is all good if you eliminate the company representative that should not be allowed to open his mouth when at work. i will never visit or give my money to this business ever again! on the bright side he seemed to know a lot about deer antlers growing into their eyes and killing them. maybe he is in the wrong occupation.
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