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Businiess name:
Wayside Auto Body INC
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Review by:
citysearch c.
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Review content:
1. Poor Experience.
2. Repainted the quarter panel 4 times till it had a descent job
3. Repainted the front bumper 2 times till it had a descent job
4. Front Bumper has Peeling paint a year later and they will not fix it.
5. I was told to ""F&$% OFF!"" and had the owner call the cops when I requested to have this fixed.
July 2010 is when I was told to go to Wayside auto by Geico to take care of an accident that happened in my garage. The rear passenger side quarter panel was hit on my Lexus IS 250. At the same time, there was damage to the front bumper on the driver side that I had asked them to fix.
The rear quarter panel had to be repainted by them four times and the Front bumper had to be repainted twice. Both parts had to repainted due to paint that was dripping as it dried, visible lines in the paint, and a poor job overall. Finally, the job was done satisfactory but not before an even larger portion of the car had to be painted due to ""blending"" even more of the car with each paint job. On top of that, there was silver paint sprayed on the under part of the car - Where the bumper was repainted - which shows that they have sloppy work.
It has now been a year and quarter panel is fine but the front bumper is beginning to peal. Wayside Autobody says they guarantee their work but I was very rudely turned away. I initially spoke to Jimmy who then directed me to the owner - Chris) in regards to the peeling paint I needed attended to under the guarantee. The owner told me that he did NOT want to do the work and he would NEVER allow me to get work done there ever again. I had told him that there was suppose to be a guarantee on his work and that it is clearly evident that the work is peeling but he told me to ""F#$% OFF!"" I went up to the office and I was told that I was now trespassing and he proceeded to pick up the phone and call the cops on me.
I left before the cops arrived, but this service is not acceptable. There is a guarantee on work and instead of honoring their work and guarantee, they threaten to call the cops and have you arrested. This has been a horrible experience from start to finish.
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