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Businiess name:
Quattro
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Review by:
citysearch c.
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Review content:
Within the past week, I went to Quattro with a large group. We ordered 3 pitchers of beer and when the waitress brought them out, NONE of them were full. Each pitcher was missing enough for one beer. I asked my boyfriend to say something, and although he could not hear me, the waitress said to me, ?HONEY, I am right here, I can hear everything you are saying, say it to my face?.? And she continued with a very obnoxious, unprofessional tone. Every single person at our table looked like a deer caught in headlights as a result of the horrible service. She stated she would get us more beer, since they were not full and when she returned she attempted to apologize by saying ?I?m sorry, BUT, I could hear you and wanted you to say it to my face?. I didn?t want to our order to be tainted in the kitchen so I just smiled and went on with the evening. Our appetizer came out 5 minutes after our entrees. We have been to the restaurant a number of times with a large group and never had gratuity added to our split checks, however, she added 20% gratuity to each check. Needless to say, I will not return and I recommend proper training of the wait staff. Additionally, the manager seemed to enjoy slapping one waitress on the bottom as he walked by her when there were no employees in sight. The things that make you go, hmmm.
Pros: Location
Cons: Horrible wait staff
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