|
Review content:
BE WARY OF ALL THESE POSITIVE REVIEWS. Notice how they all sound the same, and are maybe by europeans?? i don't think those other reviews are legit. This one is though, and let me tell you how bad they are!!!
I got ripped off by this company Corporate Express. They basically promise you one thing, and then turn around and give you something else. We had a contract for a bus shuttle for a weekend, and none of the busses were the models we requested (they didn’t have Air conditioning, and we were supposed to get Air conditioning), 3 out of 5 busses were very late, one of the busses had a flat tire, and the drivers didn’t know where to go, even though we had provided addresses previously.
DAY 1
What we requested: 1 bus doing a 1-way transfer from Flushing, NY to Poughkeepsie, NY. We also requested an additional bus to provide services from the hours of 1pm-11pm. Both of these busses were to have air conditioning.
What we got: One bus had a flat tire with our passengers in the vehicle and was thus significantly delayed, as well as putting our passengers lives in danger. Both buses did not have air-conditioning. We also had severe problems with the bus driver who was not cooperative and did not follow the pre-approved schedule as detailed in our contract. The bus driver Anthony l was very unprofessional and yelled at all the passengers and was incredibly combative as opposed to be constructive. He scared all the passengers on the bus and we are lucky the out of control bus driver Anthony did not physically abuse/harm any passengers. I have 25 eyewitnesses that can backup my account.
DAY 2
What we requested: 1 bus at 10am doing a one-way trip to JFK Airport, 1 bus at 11am doing a one-way trip to Newark Airport, and 1 bus at 12pm doing a one-way trip to Laguardia Airport
What we got: All three busses did not have air-conditioning, as previously promised. The whole weekend was above 90 degrees, so this was very inconvenient. Two of the busses were over an hour late, and none of the bus drivers knew the directions to the airport. It’s a bus company , they should know directions to the airport!
Bottom line, do not go with these corporate express. They may promise the best price, but I promise you that you will not be happy with equipment, the service, or anything. We were deceived. Dan seems to be the proprietor, and I would be suspect if you were to work with either Dan or Craig.
I used these guys to provide shuttle service for a wedding in the Hudson River valley. I requested some kind of make-good/refund from them afterwards, but they claim they aren’t responsible for anything more than 5%. Come on! You they had a flat tire, late busses, no AC…they are a complete joke.
I even had to whip out my iphone and tell the bus drivers how to get to the highway and things. Completely unprofessional.
Also, they are on citysearch with a lot of positive reviews. However, they are all from these weird Europeans or something. All the comments are similar, and written in a similar time frame. I would be suspect of the reviews on citysearch.
|