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Businiess name:
Sugar Bowl
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Review by:
citysearch c.
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Review content:
After reading so many good reviews of The Sugar Bowl in the three years I've lived in the valley, I finally went in tonight and ordered the deluxe burger and the buster brownie. I'm sorry to say I was very disappointed; I found the ""deluxe burger"" to be an average grilled burger of about 3 inches in diameter, and its side dish of cole slaw bland in flavor (though crisp in texture). I asked to substitute some nut bread for the chips that also came with the burger, to which my server obliged. The delicious bread came with a nutty honey-sweetened buttercream. The buster brownie was originally a cool brownie topped with marshmallow cream, whipped cream, and a cherry. Since I had asked my server if the brownie came heated and he replied no, but that he could do that for me, I was again disappointed when my order came with a cool brownie. Servers from other establishments would've quickly apologized and offered to bring me another one straight away, but my server tonight took more than a few seconds (I had to mention the cool brownie at least twice) to finally say he would make another one. I'd have to admit that I enjoyed my warm brownie with the one scoop of vanilla and bittersweet chocolate sauce more than the ""deluxe"" burger. What a shame that my server took my request of no whip cream to mean no cherry as well. After being presented with the check, I asked the server if the pies and cheesecakes were made in-house, to which he replied ""I'm not sure, but I think we buy them."" He didn't offer to find out if they were made in-house (the menu boasted ""made from home-made recipes!"" which I thought was a hint that they were made in-house... the cashier later told me that the baked goods came from Costco). Another tip: the ice cream is Dreyer's/Edy's brand. \r
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Granted, the server did mention his day was a long one; however, I feel that the lackluster service coupled with the bland food and average dessert are reasons enough not to come back.
Pros: Parking, ice cream samples, quick food-plating times
Cons: below-average service
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