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Businiess name:
Six Flags Magic Mountain
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Review by:
citysearch c.
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Review content:
Been to six flags quite a bit and the lines while long really aren't as bad as disneyland or most other theme parks. The food is generally very bland and over priced but with a Wendies just down the hill it's not a big deal.
The only complaint I'd have is their lost and found which I've had possibly one of the most infuritiating situations with. I lost my phone on Deja'Vu and saw it on a net hanging just about twelve or so feet over the exit. I reported it immediately in the morning and was told it would only be able to be retrieved early the next day, perfectly understandable. However here I am three weeks later and not only has not a single e-mail I sent been returned but I've called multiple times and listened to the phone wring or sit on hold for hours on end.
Finally when I did get a reply I am told that the processing or lost items, do to the number coming in, can take up to a month. This is complete nonsense because the people sitting in lost and found couldn't possibly be so busy as to be a month behind on these things, a week maybe, but a month? What are they doing? There's never a line at lost and found except at the end of the day and even then it's a minimal one what could they possibly be doing the whole time the parks open?
Overall, good rides, bad food, decent lines and horrible customer service.
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