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Businiess name:
Henderson Nissan - Parts
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Review by:
citysearch c.
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Review content:
I was hounded to come in and do an early termination of my lease and was told I will get a special deal on another vehicle with them. I did end up leasing another vehicle. At that time I asked if I was going to be billed for overage of miles and a few scrathes I had on my car. I was told by the salesperson and his manager that not to worry about any of that it will be taken care of. I asked 3+ times the same question and was given the same answer. I received an $800 bill for overage of miles, called the sales manager several times and he told me that he will look into it. After 1 1/2 month Henderson Nissan did not do anything about this bill. When I finally went in to talk to them,they all denied that I was told that they will take care of it. They not only lied to get me to sign another lease but on top of it let the issue sit for 1 1/2month after it went to collection to tell me that I basically am lying and they do not make such promises. PLEASE GET EVERYTHING THEY SAY IN WRITING AS THEY WILL CHANGE THEIR STORIES. THIS IS THE SECOND INCIDENT WITH HENDERSON NISSAN WHERE THEY HAVE CHANGED STORIES AFTER THE CONTRACT WAS SIGNED. Come to find out a few of my co-workers have similar stories with the dealership. Too bad I have to rate it to publish this..
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