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Businiess name:
Lestan Fashion Headquarters
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Review by:
citysearch c.
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Review content:
I was in a wedding on September 22nd, two days before the wedding the bride, another bridesmaid and I went to lesthan to pick up our dresses that we ordered, that's when disaster strikes. One bridesmaid ordered a size 14 and wanted to try it on to make sure it fit. She went into the fitting room and turned around and came right back out because they ordered a size 10. Instead of the associate at Lesthan apologizing for their mistake, the associate told the bride to have the bridesmaid try it on, eventhough it is the wrong size. Once the dress was on the Associate ""Eva"" had the seamstress come over and try to make adjustments to the dress so that it would fit for the wedding that is to happen in 2 days. At that point the bride asks ""Eva"" if the alterations were being covered by the company, and ""Eva's"" response was ""did I mention money!"" After the seamstress butchered the dress, we were told that the dress would be ready for pick-up at 2p.m. the next day. In the meantime, Eva was having the other dresses steamed and told us to pick them up in 20 minutes. When we returned 20 minutes later, ""Eva"" had another associate pack our dresses up and give them to us without say thank you or anything. It was as if she was trying to avoid any interaction with us, that's when I stepped in as a concerned bridesmaid to make sure that we would not have to pay for this dress that they ordered incorrectly and that they would have to butcher for the wedding in 2 days. ""Eva's"" response was no you have to pay off the balance of the dress or you will not have a dress for the wedding. At that point another associate jumped into the conversation and yelled at myself and the entire bridal party to leave the store if we didn't like the service we were given. That's exactly what we did and never went back. All I have to say is Thanks Lesthan for making a dream day turn into a Nightmare! I would not recommend this bridal shop to my worse enemy, that's how bad it is!
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