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Businiess name:
Lestan Fashion Headquarters
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Review by:
citysearch c.
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Review content:
My experience is so similar to that of others who have negatively reviewed Lestan's that I can't even imagine why they are still in business. They lie nonstop, and will tell you anything to get you off the phone and off their backs. I ordered a bridesmaid dress in mid-April for a wedding I was in on July 30, 2010. I told them I would need the dress at least one week before this date as the wedding was out of town. At the time the mysterious ""Eva"" (who, once they have your order, you will never be able to get on the phone - apparently Eva or the manager Lucille are never working) told me that this was plenty of time. I began calling them at the end of June to check on the dress's status. I was told every week that it would be in the next week. Two weeks before the wedding, I became very concerned. They told me repeatedly the dress was on the way, and promised that last minute alterations could occur if necessary. Long story short - my dress NEVER arrived. Two days before my flight, they told me that the dress showed up to the pick up location damaged, and that they were not able to pick it up. I think this is a total lie - I think they placed the order too late and the dress didn't show up. I am also angry that they didn't give me the time to make a last minute order somewhere else. I ended up having to pay a ridiculous amount of money to get a last minute dress made ONE DAY before the wedding. I'm now pursuing a small claims case with Lestan's. They have not even refunded my $100 deposit on the dress. Please run in the opposite direction, wedding's are stressful enough without the added weight of incompentent, inconsistent, and unqualified retailers.
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