Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Welchel Heating & Plumbing Inc
|
|
Review by:
citysearch c.
|
|
Review content:
This company installed a heating and air unit in my brand new $230,000 home. The air condition was not working so I called. First it took them 2 weeks before I ever got in touch with them. I left messages and no one ever called me back. I finally started calling them 3 and 4 times a day until I got in touch with the girl in the office. She said that they would be out that next week. They didn't show. I called and called again and finally when I got someone to pick up, the girl in the office she said that she had been calling the worker to send him out. Long story short, they finally came out here and worked on the unit outside, 3 weeks after I started calling. Now the unit comes on but there is no air upstairs. I called again and it took them 1 and 1/'2 weeks to come out here. They said that the unit was not placed in the right place according to plans and that it wasn't pushing the air upstairs because they installed it in the wrong place. They said that they were going to put a fan in the pipes or vents to push the air upstairs and they would call me the next Mon. and it would be the middle of the week before they could get it fixed. It has been 3 weeks now and no one has called or shown up. I call every day. The girl in the office tells me that they do not communicate in that office and they are really busy and don't have time for me that they are too busy installing units. I explained that I have already paid for a brand new unit and it didn't work. Again, she says that they are too busy for me. So I am stuck in a brand new $230,000 home with no air condition and a company that won't take care of their customers. It seems their motto is they take your money and now they have no further responsibility.
Pros: none exhibited
Cons: poor customer service, rude office workers, no communication, bad business, no show with appt, bad call returns, take your money and don't take care of you
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|