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Businiess name:
Pep Boys
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Review by:
citysearch c.
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Review content:
I got my car repair at this shop but afte a month of service the car had the same problem again. I went servie to a nearby location to my home who told me that I have to go to the same store. I went back to the services of the store where I had done the repair to get it fixed again but they said they don't have time that weekend and I should come on a weekday. I told them I work and can't come during weekdays so they agreed to take a look and I left my car on Saturday morning.\r
I was expecting the call from the store but no body called. Finally I called on Sunday noon time and they said somebdody will call me to update me about the cars condition and what is wrong with the repair they had done earlier. \r
I did not get any call back until 5PM on sunday, so I decided to call them again as the store would close at 6PM. They kept me on hold for some time. I decided to go to their store with the help of a friend who was kind enough to drop me at short notice. I reached the store at 5:30 PM and directly went to Mr. Angel who was covering for Martin who was the original person who asked me to leave the car. Mr. Angel said to me that they had no time to look at the car and I would have to come next time. I was shocked with this attitude and carleless answer. They could have called me earlier that I better come next time. They waited until the shop would close. Had I not gone personally my car would have been locked and I would have not been able to go to work on Monday. \r
This is the worst experience with the automobile repair I ever had. They are unprofessional and irresponsible.\r
Think thrice before you go for repair at this pep boys.\r
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