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Businiess name:
GATEWAY ANIMAL HOSPITAL
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Review by:
citysearch c.
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Review content:
I had to take my cat to the hospital because she was having trouble breathing. I chose gateway because she had a $1000 surgery there 6 years ago. Apparently, I had a previous balance from years ago which I was unaware of. While my cat is huffing and puffing, opening her mouth to breath, they said they wouldnt treat my cat until i paid the $100 balance. MY CAT COULDNT BREATH AND THEY WERE WORRIED ABOUT $100. In my opinion, this is a type of extortion. I work in a hospital, and it is illegal to refuse treatment to someone because they owe money. It was late at night, they were about to close, they took my money. THEN, after they took my money they said i needed to go somewhere else. My cat ended up having a chronic condition with no cure. They took my money, knew my cat wasnt going to make it, and sent me packing. The care i got was a joke. this place is not animal friendly, they are money hungry. They dont have a seperate dog and cat enterance, and they people who brought dogs in just let the dogs bark, sniff the cats in cages and be rude. no staff stopped them, it was like animal anarchy. If there hasnt been an animal fight in the lobby yet, there will be.\r
I am appalled at the way they treated my cat and me. they only wanted their money. they really didnt care about my cat or her illness, or making her better. they wanted the money, they at closing they kicked me out and sent me somewhere else. Take your animals anywhere but here.
Cons: BAD LOCATION, BAD PARKING BAD SERVICE MONEY HUNGRY VETS
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