Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Bordash, Michael, Od - Bordash Family Eye Ctr
|
|
Review by:
citysearch c.
|
|
Review content:
I need new glasses, so today I got an appointment to see Mike Bordash, of Bordash Family Eye Center inside Lens Crafters at Hamilton Place, for a routine eye exam. I took off from work early and battled traffic to get there for my 4:30 appointment. I got there on time, although I didn't receive an eye exam. Bordash might actually be a decent optometrist, but I'll never know due to his rude and incompetent receptionists/insurance billers.
First, I was told that I didn't have an appointment, even though I made the appointment less than 2 hours before my visit. After 5 minutes of searching (presumably) they found my appointment, but next told me that I didn't have health insurance. I do have group coverage from BCBS of N. Carolina through work, and I know that my policy is active. Finally they verified that I do in fact have insurance, but told me that vision wasn't included. I ended up calling the HR administrator at work and she spoke to the receptionist and told her that my insurance is current, that vision is included, and to give me a vision exam. The receptionist replied, "Okay, let me see what I can't do." Then she told my HR admisistrator, unsolicited, basically my entire medical history over the past 10 years, a clear violation of my rights under HIPAA. After that, I just told them to never mind and walked out of the office. When I got home I called BCBS just to make sure, and yes, my plan is current and vision is included.
I will never go back. I've already filed complaints with the OCR HIPAA Division, and am about to file a complaint with the THD's Board of Optometry. Just a word of warning: if you need an eye exam DO NOT go to see Mike Bordash at the Hamilton Place Lens Crafters store. You very well may have a similar experience if you do.
Pros: Nothing
Cons: Everything
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|