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Businiess name:
Winn Dry Cleaners
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Review by:
citysearch c.
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Review content:
Winn Dry Cleaning melted the beading on a brand new (expensive) designer dress and refused to reimburse me the money to purchase a replacement. Instead, the owner of the store (all of the Winn Dry Cleaners in the Boston area) spent 30 minutes rudely regailing me about how my ""cheap"" dress ruined her machine. I pointed out that, although this dress was most definitely not cheap, no item should return from a professional dry cleaners melted, regardless of the cost. The machine's destruction was also her doing. She continued, however, to literally yell at me that this melting was not her responsibility.\r
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Even after discussing how it would be a wise business move for her to reimburse me - lest I write bad reviews online - she stood firm that the situation was all the designer's fault. As due diligence, I am following up on the threatened bad review to be sure that this unprofessional, rude business does not make it very long in the neighborhood.\r
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Cons: Ruined designer clothing, rude service
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