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Businiess name:
Laser Gentle Medical Spa
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Review by:
citysearch c.
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Review content:
I have had laser hair removal several times now on various parts of my body through two different businesses. I would not recommend Laser Gentle to anyone. They are less than professional and don't really seem to care about their customers. They had lost my folder one time but still proceeded to laser me even though it was a new girl doing it I've never met (um...my settings?) I was doing my hairline on the back of my neck and the girl shaved more than I wanted so I had to let that grow in. \r
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The part that really sealed the deal for me was when I had no results and actually the opposite happened. I noticed I was getting dark hairs where I had never had them before and where they had treated. I went to my doctor to confirm I wasn't having a hormonal change. I then set up an appointment with Laser Gentle to discuss the matter. The women agreed that she could see a definite line of dark hair growth (where the laser had gone.) She also said she would not recommend I do laser anymore. She said she would look into a refund. When I called to follow up she said the ""doctors"" (btw doctors are not on site!) said no refund. I asked that she was not giving me a refund even though it didn't work and she said I shouldn't do it anymore because of the effects? She said that was correct but she would be willing to offer me a new area of treatment. Why would I possibly want to to do that?? She said she had only recemmended I do not do it on my face and neck. \r
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Funny...because they had no problem treating me 4 times on my face/neck and taking my money over the course of several months. Do not go here!
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