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Businiess name:
Patrol One
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Review by:
citysearch c.
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Review content:
As I write this we are petitioning our HOA to drop this company as the "" security patrol"".
Firstly, they are inconsistent in their towing policies. They say it is up to the HOA but they have twice in one week towed a guest's car sooner than the 24 hour period. And, our HOA states it is subject to tow- not MUST be towed. The first time they towed was because we missed one day on this list by accident. They could see we were listed for all the other days - but that's right they called they buddies to tow one hour after writing the citation. Next time it was because the license number was off. The car, make and color were right and there was a confirmation number- yep, less than 24 hours they towed.
Secondly, they are very unprofessional. I was told on the phone after I was clearly emotional that I should know where they towed my car. Very snidely. Why? Because they knew they had towed my guests car the week before.
Please read the other reviews. They are a shady company. If your HOA is using this service I would seriously contact your HOA to investigate claims.
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