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Businiess name:
Jimmy John's
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Review by:
citysearch c.
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Review content:
Went to Jimmy Johns on ""Customer Appreciation"" Day. Ordered by number with NO special directions. Got a sandwich that was LITERALLY turkey on bread. Nothing else. Called to see if they'd replace it and the response was ""sure, but you have to wait in line again. We have lots of other customers."" I posted to their Facebook page hoping that someone at their corporate office would care but all they did was delete my post. I guess they didn't care. This was more like anti-Appreciation day. My office is in the same building as their store and we eat there A LOT. Do they care? If you want a sandwich fast that may or may not be what you actually ordered and don't care about customer service and want to support a corporation that could care less as well, then feel free to patronize this establishment. If, on the other hand, you appreciate customer service, quality food and a caring business, I wouldn't waste even a dollar here. The impression we have of them was completely ruined on the one day that they wanted to ""appreciate"" their customers. If this is how they treat customers when they want to appreciate them, it's all downhill from there. Thank you, Jimmy Johns for caring about us, your customers, on your Customer Appreciation Day. Good thing Subway isnt far away!
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