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Businiess name:
Forchetti Pools & Spa
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Review by:
citysearch c.
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Review content:
Forchetti Pools are liars. Will never use again and advice others to do the same.\r
They know pools but the business ethics is horrendous. Forchetti himself tolled me that it is $400 for pressure test, but that sum would be credited to future repair.\r
They came out and detected a leak. No repairs were needed, he simply plugged the pipe. Unfortunately that did not stop the leak. Then I called to complain about it he told me that I would have to pay $400 more, because they charge $400 “per test per pipe”. Even more, he refused to apply the $400 repair credit, because “problem is in different pipe”. \r
This is his business and he can set his business rules however he sees fit, but he never mentioned that “this pipe/that pipe” deal during the introduction. It was very clear cut “test the pool (all of it), apply test credit toward repairs (whatever is necessary)” I have checked, this “per pipe” thing is not in the contract I have signed either.\r
On top of that he has trouble keeping appointments and returning phone calls. \r
I would rather lose $400 then continue dealing with them.\r
Pros: know pools
Cons: business ethics is horrendous
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