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Businiess name:
Allure Color Specialist
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Review by:
citysearch c.
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Review content:
I drove 1.5 hrs to get my hair done here. I was running 5-10 mins late especially because there were only 2 parking spots for the entire salon (they told me to park in the church spots that clearly states they will tow). I gave the salon a courtesy call to let them know. When I arrived they were welcoming of a new client and offered refreshments, but I waited 35 mins for my stylist, Andrew. When greeted he did not acknowledge the time let alone apologize for making me wait.
Then I proceeded to tell him what I wanted, but he just toned my highlights probably because he knew he was running out of time. I usually speak up, but considering they are ""color specialists"" I trusted their name/ claim to fame and let him do his own thing. The cut was mediocre. I have long hair and was looking for some chunky layers and he just cleaned up my existing layers and didn't even ask where I wanted them to start.
I was extremely disappointed when he finished cutting my hair and told me the asst was going to blow dry my hair. I hadn't even seen the cut or the color and he was already moving on to the next client. My thoughts are that one who provides a service should always make sure the customer is satisfied before moving on. Terrible form in customer service and unprofessional. I then asked the asst to style my hair with some waves and she didn't know how. It sounds ridiculous and you probably won't believe me but she tried to curl one strand of my hair 5 times before I said forget it because I didn't want anymore kinks in my hair. Andrew then saw I was walking out with straight hair and attempted to give me a quick fix with motion lotion. It was a nice attempt, but wasn't what I wanted.
I've lived is Boston and CA where high-end salons are a dime a dozen so I've been exposed to some talented people and have high expectations. I expected the same from Allure and Andrew since they were priced similarly as a high-end. Good news is they were polite and the location is great.
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