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Businiess name:
Kelly's Mission Rock Cafe
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Review by:
citysearch c.
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Review content:
Went to the new Mission Rock cafe on a business lunch yesterday and it was a disaster.\r
It started well: the place was not full and we waited about 2 minutes for a seat, but things went downhill from there. It took a good 15 minutes for anyone to come by the table to take our drinks order, we got those in a few minutes and then ... nothing. No waiter, no water, no food. Eventually the hostess came by and took our order. We ordered 3 chicken sandwiches and one sausage sandwich. 30 minutes later our drinks had not been refilled once and our food was nowhere to be seen. We had to flag the hostess/waitress down to find out what was going on. The answer: oh we just opened up today it'll take a while. We had to ask for refills - which she had trouble keeping straight (2 ice teas, 2 cokes) then we waited another 25 minutes for the food to arrive .... cold. I had to go to the kitchen afterward to get the check. \r
\r
I've worked in restaurants and this is not how you do it. Hopefully things will get better. The old Mission Rock was one of my favorite lunch places. The new version is sub-par across the board.
Pros: Great view
Cons: Cold food, bad service
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