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Businiess name:
Brutti's
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Review by:
citysearch c.
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Review content:
WE MADE RESERVATIONS 2 WEEKS IN ADVANCE. UPON ARRIVAL, WE WERE STILL ORDERED TO STAY IN LINE OUTSIDE IN THE COLD AND WAITED FOR 15 MINUTES WITH A NEW BORN BABY IN TOW. ONCE SEATED, OUR NOT SO FRIENDLY SERVER GREETED US. WE WERE A PARTY OF NINE, SO IF I WERE HER AND CANT REMEMBER A SIMPLE ORDER OF COFFEE, I WOULD'VE WRITTEN DOWN OUR ORDERS. FINALLY AFTER HER THIRD TRY OF GETTING OUR DRINK ORDERS CORRECTED, WE HAD THE PLEASURE OF DRINKING C-O-L-D COFFEE!! WE WERE SEATED OUTSIDE IN THE PATIO THAT THEY HAD SET UP TO ACCOMODATE THE VOLUME OF GUESTS FOR EASTER, BUT NEEDLESS TO SAY THAT IT WAS A BAD IDEA!!!! THE WHOLE TIME WE WERE SAT, WE KEPT OUR JACKETS ON!!!! BEAUSE IT WAS COLD THAT DAY. FINALLY, THE WHOLE BRUNCH LINE INSIDE JUST DIDN'T WORK FOR ANYONE. GUESTS HAD TO FIGHT TRAFFIC IN THEIR SERVERS WORK AREA. IT WAS SO UNORGANIZED. ALL HOT FOODS WERE COLD!!!! ALL COLD FOODS WERE TASTELESS. INSTEAD OF OVERBOOKING THE RESTAURANT, THEY SHOULD'VE PAID MORE ATTENTION ON HOW THE FOOD LINE WOULD WORK FOR THE GUESTS AND NOT COMPROMISE THE WORKERS AREA. I JUST WANTED FRENCH TOAST, AND EVEN THAT WAS COLD AND DRIED UP. THE RESTAURANT COULDN'T HANDLE THE EASTER VOLUME. PLUS AN AWFUL SERVER DID NOT HELP MAKE IT ANY BETTER. IM SURE ON A NORMAL BRUNCH DAY (NO HOLIDAYS) IT'S A GREAT PLACE. I SUGGEST COMING UP WITH A BETTER PLAN SINCE MOTHER'S DAY IS COMING UP. DON'T COUNT ON US MAKING ANY RESERVATION THERE. UNLESS WE WANT AWFUL SERVICE, BAD FOOD, UNORGANIZED RESTAURANT AND MOTHERS DAY RUINED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Pros: NONE!!!!!
Cons: EVERYTHING!!!!!!!
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