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Businiess name:
Billy Bob`s Beds
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Review by:
citysearch c.
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Review content:
On 10 Feb 2008, my wife and I went into Billy Bob's with the intent to purchase new bed sets for our family. We had just received our tax return and was ready to purchase 5 new beds. My 4 children were also with us as well. While we were looking at the ""More expensive"" mattresses, one of my kids had their hand on the mattress just to test the softness. They were not on the beds in any way, simply had their hand on the bed. All of a sudden a man wearing all black and sunglasses ""Billy"" stood up from behind a desk and yelled at the salesman named Richard and pointed towards our family. At that time, Richard came and told me to keep our kids off the beds. I then told him that my kids were not on the bed at all. Then the man that had yelled at Richard started arguing with us, which at that time, we decided to take our business elsewhere. As we walked out he told my wife that if we chose to purchase a bed, then he would have his loading guy wipe his nose on our mattress prior to loading them into our car. After my wife told me about the comment, I went back inside and asked for the manager. The same guy stood up and said ""Look, if you want your damn kids to touch the mattress, buy the damn thing first!"" When I started to tell him that we had intended to buy a mattress, he interrupted saying ""Oh cry me a damn river with your sob a$$ story"" At that point, I told him that he obviously didn't care about making any sale of any type to anyone. This type of attitude towards customers is clear throughout various reviews that are listed on the internet. This owner (Billy), obviously has never had any kids and does not know how to run a business. After we left, I went and spent $5200.00 on new mattress sets at another company that DESERVES my business. Don't take my word for it, do your own research on the Internet and read the reviews from other people. As the subject says, WORST CUSTOMER SERVICE EVER!!!!!
Pros: There aren't any Pros with this company! Seriously!!
Cons: ZERO customer service, dirty nasty showroom, sells beds that aren't worth the money he gets for them.
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