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Businiess name:
Crystal Crystal Carpet Care
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Review by:
citysearch c.
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Review content:
I am disgusted by the management of this company, and plan to share this review on Angie's List and all other media. Recently, I purchased a group coupon deal for cleaning service and tried to redeem it but the company did not follow up on the request. Finally, I called them and was told that I did not qualify for the deal because I had used their service before and I would have to forfeit the $57 that I had paid for the service. After threatening to report them for fraud/theft, they relented and said that I could apply the credit to a service, but ONLY to a full price multi-room service that had been part of the deal (but for which I would not get a discount.) This means that I would have to pay now an additional $50+ for service that I had budgeted and could only afford the original $57. The management of the company did not return my call but only communicated by text and behaved both unprofessionally and unethically.
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